Privacy Policy

1. Introduction and Scope

HOTxAI Creative (hereinafter "the Platform") is committed to protecting your privacy. This policy explains how we collect, use, share, and protect your personal data. This policy applies to all visitors, registered users, and API users. If you do not agree with this policy, please do not use our services.

The Platform provides AI image and short video generation services, supporting creative, artistic, and commercial uses. We highly value the privacy of our users' creations and offer both public sharing and private modes.

2. Data We Collect

We only collect necessary data to provide our services:

• Account Data: Email address, username, and encrypted password.
• Payment Data: Transaction records and credit balances (Credit card information is processed entirely by third-party processors).
• Usage Data: Input prompts, tag selections, generation parameters, and metadata (ID, timestamps, privacy mode).
• Technical Data: IP addresses, browser types, device IDs, and login timestamps (utilized strictly for security purposes).
• Interaction Data: Likes and comments on public content (applicable to public mode only).
• Cookies: Strictly necessary technologies required to maintain website functionality.

We do not collect non-essential data such as your real name or precise geolocation. We absolutely do not use your generated content to train AI models.

3. How We Collect and Use Your Data

• Collection Methods: Data is automatically collected during registration, content generation, payment processing, and website interaction.
• Purposes of Use: To provide generation services, manage credit balances, ensure security and prevent abuse, improve the platform (via anonymous analysis), provide customer support, and comply with legal obligations.

4. Data Sharing and Disclosure

We will never sell or rent your personal data. Data sharing is strictly limited to the following necessary scenarios:

• Service Providers: External APIs for content generation, cloud storage hosting, and payment processing.
• Legal Requirements: Court orders or actions necessary to protect the legal rights of the Platform.
• Merger or Acquisition: In the event of an acquisition, data may be transferred but will remain subject to this policy.

Content set to "Private Mode" is 100% confidential. Content set to "Public Mode" is only viewable within the platform.

5. Data Retention and Deletion

Account data is retained until you delete your account. Generation metadata is retained until the respective files are deleted (files are typically auto-cleared within 30-60 days). Payment records are retained to meet international tax requirements. You may delete your content or account at any time, and we will clear the associated data within a reasonable timeframe.

6. Your Rights

Depending on applicable laws (such as GDPR, CCPA), you have the right to access, correct, delete, object to processing, and request data portability. To exercise your rights, please contact us. We will respond to your request within 30 days.

7. Data Security Measures

We implement encrypted transmission and storage, access controls, rate limiting, and anomaly monitoring. However, no system is absolutely secure; we strongly advise you to use a complex and strong password.

8. Cross-Border Data Transfers

As a global service, user data may be transferred across borders. We ensure that all cross-border transfers comply with applicable privacy regulations (such as adhering to Standard Contractual Clauses).

9. Policy Modifications

We reserve the right to modify this policy at any time. Changes will become effective upon publication. We will notify you of any major material changes.

10. Contact Us

If you have any questions or concerns regarding your privacy, please contact us at: [email protected].